Terms & Privacy
By using Jompass's Services, you acknowledge that you have read, understood, and agree to these Terms and the Privacy Policy.
1. Introduction. By accessing or using our career support services (the "Services"), you agree to comply with these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please refrain from using the Services.
2. Services Provided. Jompass offers personalized career support, including resume crafting, job search strategy creation, LinkedIn optimization, and interview preparation. Our Services are designed to assist individuals in achieving their career goals with a combination of human expertise and AI tools.
3. Eligibility. To use our Services, you must be at least 18 years old or have parental or guardian consent if under 18. You agree to provide accurate and complete information when registering or engaging with Jompass.
4. Payment and Refunds.
4.1 Payment Terms: Payments for Services must be made upfront unless otherwise agreed. Accepted payment methods will be outlined during the purchasing process.
4.2 Refund Policy: Refunds may be provided at Jompass's discretion in cases of incomplete or unsatisfactory Services. Specific refund requests must be made in writing within 30 days of the service date.
5. User Responsibilities.
5.1 Account Security: You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
5.2 Prohibited Activities: Users must not engage in any unlawful, harmful, or abusive behavior while using the Services, including but not limited to sharing false information or infringing on intellectual property rights.
6. Intellectual Property. All content, tools, and materials provided by Jompass, including text, design, and software, are protected by intellectual property laws. Users may not copy, modify, or distribute any materials without prior written consent.
7. Disclaimer of Warranties. Jompass strives to provide high-quality career support but does not guarantee specific job outcomes. Services are provided "as is" and "as available" without any warranties of any kind.
8. Limitation of Liability. To the extent permitted by law, Jompass is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
9. Privacy Policy.
9.1 Data Collection: We collect personal information, such as name, contact details, and career preferences, to provide tailored career support.
9.2 Data Usage: Your data will be used exclusively to enhance our Services, communicate with you, and fulfill contractual obligations.
9.3 Data Sharing: Jompass does not sell or share your data with third parties without your consent, except as required by law.
9.4 Data Security: We implement robust measures to safeguard your data but cannot guarantee absolute security due to the nature of the internet.
10. Changes to Terms and Privacy Policy. Jompass reserves the right to update these Terms and the Privacy Policy at any time. Any changes will be communicated to users via email or website updates.
11. Governing Law and Dispute Resolution. These Terms are governed by the laws of New York state, USA. Any disputes will be resolved through negotiation or binding arbitration in accordance with applicable laws.
12. Contact Information. For questions about these Terms or our Privacy Policy, please contact us at info@jompass.com.